Terms & Conditions

Last updated: January 1, 2025

Welcome to Dion's Pizza. These Terms & Conditions ("Terms") govern your access to and use of our website https://dionspizza.website and your purchase of products, including our digital and physical pizza recipe book collection. By accessing this website, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. General Information

Dion's Pizza ("we," "us," "our") operates an online platform that offers culinary recipe books, digital content, and related merchandise. Our primary product is "Dion's Pizza - The Ultimate Pizza Recipe Book Collection," which includes 200+ handcrafted pizza recipes, expert techniques, and culinary secrets from around the world. These Terms apply to all visitors, users, and customers of our website.

2. Eligibility and Accounts

• You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase products from our website.
• If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
• You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate.
• We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

3. Product Descriptions and Pricing

• All recipes, product descriptions, images, and pricing information are provided for informational purposes and may change without notice.
• We strive to display product details accurately, but we do not warrant that descriptions or prices are error-free. In the event of a pricing error, we may cancel or adjust your order at our discretion.
• Prices are listed in US dollars (USD) or other applicable currencies and exclude taxes and shipping costs unless otherwise stated.
• We reserve the right to change prices, offers, or availability at any time, provided that changes do not affect previously confirmed orders.

4. Orders and Payment

• All orders are subject to acceptance and availability. We may refuse or cancel orders for reasons including, but not limited to, fraud, payment authorization issues, or product unavailability.
• Payment must be made through the methods specified on our website (credit/debit cards, PayPal, etc.). You warrant that the payment details you provide are valid and correct.
• We employ secure payment gateways (e.g., Stripe, PayPal) and do not store your full payment data on our servers.
• Order confirmations are sent via email upon successful payment. We recommend retaining the confirmation for your records.
• We reserve the right to limit quantities of products purchased per person or per household for any reason.

5. Digital and Physical Deliveries

• Digital Downloads: If you purchase our digital e-book version, you will receive a download link via email within 15 minutes after payment confirmation. You may download the file up to 3 times. The product is for personal use only and may not be resold or distributed without written consent.
• Physical Deliveries: Physical books are shipped to the address provided at checkout. We are not responsible for shipping delays caused by couriers or incorrect address information supplied by the customer.
• Risk of loss for physical products passes to you upon delivery. We retain title until payment is received in full.
• International shipments may be subject to customs duties and import taxes, which are the responsibility of the buyer.

6. Refunds and Cancellations

All purchases are subject to our separate Refund Policy. Please review that document for detailed information on refund eligibility, timelines, and procedures. In general:

• Digital products are non-refundable once the download has been initiated, unless defective.
• Physical products may be returned within 14 days of delivery, subject to the condition of the item.
• Refunds are processed to the original payment method within 5-10 business days after approval.

7. Intellectual Property Rights

• All content on our website—including logos, text, images, illustrations, recipes, graphics, design layout, and software—is owned by or licensed to Dion's Pizza and is protected by copyright, trademark, and other applicable intellectual property laws.
• You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our products or website without our prior written consent.
• A limited, non-exclusive, non-transferable license is granted to you to view and use the content for personal, non-commercial purposes only.
• Unauthorized use, including scraping or data mining, is strictly prohibited and may result in legal action.

8. Prohibited Uses

You agree not to use our website for any unlawful purpose or any purpose prohibited by these Terms. Prohibited activities include, but are not limited to:

• Engaging in fraudulent transactions, misrepresentation, or identity theft.
• Interfering with the proper functioning of our website, servers, or networks.
• Uploading viruses, malicious code, or other harmful software.
• Attempting to hack, disrupt, or gain access to our systems or other users' accounts.
• Using our content without written permission for commercial or public purposes.
• Impersonating Dion's Pizza or any associated personnel.

9. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use or inability to use our website or products.
• Our total aggregate liability to you for all claims shall not exceed the amount you have paid us under the particular order that gave rise to the claim.
• We make no warranties, express or implied, that our products will meet your expectations, be error-free, or produce specific culinary results.
• We are not responsible for any allergic reactions, injuries, or damages resulting from following recipes, which are informational in nature.

10. User-Generated Content

If you submit reviews, comments, or other content to our website, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display such content. You warrant that you own the rights to any content you submit and that it does not violate third-party rights. We retain the right to remove or moderate user-generated content at our discretion.

11. Disclaimers and Warranties

• Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
• We do not guarantee uninterrupted, timely, secure, or error-free access to our website.
• The recipes and techniques included in our books are for general informational purposes only and are not a substitute for professional culinary advice.

12. Third-Party Links

Our website may contain links to external third-party websites (e.g., payment processors, social media platforms). These links are provided for your convenience, and we do not endorse or control the content, policies, or practices of such third-party sites. Accessing external links is at your own risk, and we recommend reviewing their respective terms and privacy policies.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, USA, without regard to conflict-of-law principles. Any disputes arising out of or relating to these Terms or your use of our website shall be resolved exclusively in the state or federal courts located in New York, USA. You hereby consent to the personal jurisdiction of such courts.

14. Dispute Resolution

We value our relationships with customers and aim to resolve disputes amicably. Before initiating legal proceedings, you agree to contact us at [email protected] to attempt an informal resolution within 30 days of the issue arising. If we cannot resolve the dispute informally, either party may pursue arbitration or litigation as described in Section 13.

15. Indemnification

You agree to indemnify, defend, and hold harmless Dion's Pizza employees, affiliates, and partners from any claims, damages, liabilities, costs, or expenses (including attorney fees) arising from your use of the website, your violation of these Terms, or your infringement of any intellectual property or other rights.

16. Entire Agreement

These Terms together with our Privacy Policy and Refund Policy constitute the entire agreement between you and Dion's Pizza regarding your use of our services, and supersede all prior or contemporaneous communications, promises, and representations.

17. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of our website after notification of changes constitutes acceptance of the new Terms. In the case of significant changes, we may notify you via email if you are a registered user.

18. Severability and Waiver

• If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
• Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Contact Information

If you have questions regarding these Terms, please contact our legal team:

Dion's Pizza Legal Department
Email: [email protected]
Postal Address: 123 Culinary Avenue, Suite 101, New York, NY 10001, USA

Thank you for reading our Terms & Conditions. We hope you enjoy your culinary journey with Dion's Pizza!